To open the gate, you must have either an active session or a current permit. To access the open gate button:
1. Ensure you meet the requirements: You must have an active parking session or a current permit in the Parkable app, and be physically close to the gate for the app's "Open gate" button to function.
2. Go to the home screen in the Parkable app, where you will see your current running session or subscription.
3. Tap "Open gate" to activate the gate mechanism.
You must be in physical proximity of the gate for the open gate button to function.
If you’re having problems opening the gate, please check that:
You are in range of the gate
Your device is connected to the internet
Bluetooth is enabled with no other active Bluetooth connections
Location services are turned on
The Parkable app has the permissions required:
For Android this is; Nearby devices and Location
For iOS this is; Bluetooth and Location services
Restart the Parkable app to refresh your session if the issue persists.
For Android you can check if the Parkable app has these permissions by:
Opening Settings
Tap on Apps
Scroll to Parkable
Review the Permissions the Parkable app has
For iOS you can check if the Parkable app has these permissions by:
Opening Settings
Scroll down to Privacy & Security
Tap on Location Services or Bluetooth to see a list of every app that has requested access and toggle them individually.
There is 15 minute grace period where you will still have access to open the gate on the app after your session has ended. If this has expired you will need to start a new session to exit.
If your session has ended accidentally, you will need to start a new one to access the park information and the "Open gate" option If you continue to experience issues, contact Parkable support for further assistance.