If someone is in your allocated space:
1. Tap "Support" in the app
2. Tap "A vehicle is in my space" and follow the prompts
3. Tap "Next" and enter that vehicle's registration number
If available, the app will re-allocate you another space
If there is something wrong with your allocated space
i.e. too small, there is construction or another reason the space is not suitable:
1. Tap "Support" in the app
2. Tap "There is something wrong with my space"
Choose another space from the spaces available
If there are no other spaces avaliable, the app will cancel your session without charge. If your location service's are turned on in your phone, the Parkable app can show you other car parks nearby that may have spaces available.
You can also change your space number without reporting a problem:
1. Tap on the "space number" you have already been allocated (once you have a confirmed session)
All the other available parking spaces will be showing for you to select. If the space you want to change to is not showing in the app it is unavailable to park in.
*Do not park in an empty space without checking on the Parkable app to see if the space is available, it may already be booked by someone else or unavailable for another reason.