If someone is in your allocated space:
1. Tap "Support" in the app
2. Tap "A vehicle is in my space" and follow the prompts
3. Tap "Next" and enter that vehicle's registration number
If available, the app will re-allocate you another space
If there is something wrong with your allocated space i.e. too small, there is construction or another reason the space is not suitable:
1. Tap "Support" in the app
2. Tap "There is something wrong with my space"
Choose another space from the spaces available
You can also change your space number without reporting a problem:
1. Tap on the "bay number" you have already been allocated (once you have a confirmed session)
All the other available parking spaces will be showing for you to select.