Method 1: Reporting an issue and changing spaces
If you encounter any issues with your allocated parking space, such as it being too small, obstructed, or otherwise unusable, follow these steps:
Open the Parkable app.
Tap on the Support option.
Select There is something wrong with my space.
You will be presented with a list of available spaces. Choose a suitable space from the options provided to switch your parking session.
If there are no other spaces available, the app will cancel your session without charge. If your location service's are turned on in your phone, the Parkable app can show you other car parks nearby that may have spaces available.
Method 2: changing spaces
You can also change your space number without reporting a problem:
During your active parking session, tap the blue square displaying your current allocated bay number.
Browse the list of available spaces at the site.
Select a new space to switch your session to. If the space you want to change to is not showing in the app, it is unavailable to park in.
*Do not park in an empty space without checking on the Parkable app to see if the space is available, it may already be booked by someone else or unavailable for another reason.
Ensure that the space you select is suitable for your vehicle and complies with any specific requirements of the parking site.
If you encounter any difficulties while using the app, contact Parkable support for further assistance.