Troubleshooting
Tips and tricks
14 articles
Car park support
Support
- I've received a parking infringement noticeWhat the notice means, why you got one, and what to do next.
- Get help in the Parkable appHow to report a problem with your space, contact Parkable support, or find your organisation's contact details.
- How much will my parking cost?Estimate the cost of a parking session before you start using the pricing calculator in the Parkable app.
- I've arrived at my carpark and someone is in my space, what do I do?What to do if your space is occupied or unusable when you arrive at the parking facility.
- I've arrived at my car park and the app is telling me that it is full, how can I park?What to do when your parking facility is full and no spaces are available in the app.
- My car has been damaged while I was parkingSteps to take if your car has been damaged while parked in a Parkable parking facility.
- My payment has failed, how do I fix this?Retry a failed payment in the Parkable app to clear it and continue parking.
- I've received an email saying I'm parked in the wrong space.Why you got this email and what to do next.
- What is your contact phone number?Local Parkable support phone numbers, available 24/7.
- Why does it look like I've been double charged for my parking?Bank processing delays can make charges from different days appear at the same time.
- Change your assigned parking spaceSwitch to a different space during your active session if the one you've been assigned isn't suitable.
- Refund policy - private car parksHow to request a refund when you've parked at a private parking facility.