Troubleshooting
Tips and tricks
14 articles
Session failed to startWhat to do when you see "Sorry, we were unable to start your session."
Car park support
Support
I've received a parking infringement noticeWhat the notice means, why you got one, and what to do next.
Get help in the Parkable appHow to report a problem with your space, contact Parkable support, or find your organisation's contact details.
How much will my parking cost?Estimate the cost of a parking session before you start using the pricing calculator in the Parkable app.
I've arrived at my carpark and someone is in my space, what do I do?What to do if your space is occupied or unusable when you arrive at the parking facility.
I've arrived at my car park and the app is telling me that it is full, how can I park?What to do when your parking facility is full and no spaces are available in the app.
My car has been damaged while I was parkingSteps to take if your car has been damaged while parked in a Parkable parking facility.
My payment has failed, how do I fix this?Retry a failed payment in the Parkable app to clear it and continue parking.
I've received an email saying I'm parked in the wrong space.Why you got this email and what to do next.
What is your contact phone number?Local Parkable support phone numbers, available 24/7.
Why does it look like I've been double charged for my parking?Bank processing delays can make charges from different days appear at the same time.
Change your assigned parking spaceSwitch to a different space during your active session if the one you've been assigned isn't suitable.
Refund policy - private car parksHow to request a refund when you've parked at a private parking facility.