Overview
If the space allocated to you isn't suitable — for example, it's too small or hard to access — you can switch to a different space directly from the Parkable app while your session is active.
Important: If a vehicle is in your space, don't switch — report the issue instead so we can move you and stop it happening to the next parker. See I've arrived at my carpark and someone is in my space, what do I do?.
How to change your space
Open the Parkable app
On your active session screen, tap Space
The Change space page shows the available spaces
Tap Show all to see the full list
Tap Select next to the space number you want to use
Your session continues uninterrupted at the same price.
What you'll see in the list
You'll only see spaces that are available to you. A space won't show if it's already booked, out of service, or in a group you don't have access to.
Important: Only park in the space the app shows as yours. Even if a space looks empty in the parking facility, it may already be reserved by another parker.
Note: If your parking facility is part of a campus, you may also see spaces at another parking facility nearby.
Note: If your space is a sharing pool space, you can only swap to another sharing pool space.
When you can't change spaces
You can't switch spaces in the app if:
You have a reserved permit for a specific space — contact your parking administrator to arrange a different space
You're parking under an unreserved permit — you'll need to end your session and start a new one
For EV charging sessions, what you can change to depends on whether the session has started yet — see Start a session in EV space.
FAQs
I've parked in the wrong space — can I swap to it?
Yes, as long as the space you've parked in is available to you. On your active session screen, tap Space and select the space you're parked in from the list (see the steps above). Your session continues at the same price.
If the space you've parked in is already reserved by another parker, it won't appear in your list, so you won't be able to swap to it. In that case:
If another space is available, swap to one of those and move your car to it
If you can't move your car and no other space is available, contact Parkable support so we can help sort it out
The app won't let me change my space
You can only change space once your session is active. If you've reserved a space, it's a 30-minute hold rather than an active session — open the Reservation details screen and tap Start session, then tap Space to change it. See How to reserve a space in the app.
If you have a reserved or unreserved permit, different rules apply — see "When you can't change spaces" above.