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Where do I find information about the car park?

View parking facility details, instructions, and maps before and during your parking session.


Overview

You can find details about a parking facility — including opening hours, pricing, instructions, images, and maps — both before you start parking and during an active session.

Tip: If you haven't yet found the parking facility you want to use, see How do I find a car park in the app?.


Before you start parking

Tap Car park details to see:

Tip: Tap any image or map in the gallery to open it — you can pinch to zoom in for a closer look.


During an active session

To view photos and parking instructions for your current parking facility:

  1. From the home screen of the Parkable app, tap Session

  2. Scroll down to the Parking instructions section

  3. Review the parking instructions and swipe through the images and maps

Maps and images are also available on the Confirm details screen when you start a session.


If you have a permit

Your permit details screen shows the car park's description and any parking instructions directly, so you don't need to open the map or contact support to find them.

  1. From the home screen of the Parkable app, open your permit

  2. Find the parking instructions between the car park location and your vehicle details — tap Show more to read the full text

  3. Tap the Car park row to open the full car park details screen, with photos and support contact options


FAQs

I can't tell which space is mine — the bay numbers aren't clear

Your allocated space is shown in the app on your active session. If the bay markings on the ground are worn, missing, or hard to read, check the car park's map: from the home screen tap Session, scroll to Parking instructions, and swipe through the images and maps to see where your space is.

If you still can't identify your space, or the bay itself is unusable, report it through Support — see Get help in the Parkable app.

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