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Session failed to start

Error message: "Sorry, we were unable to start your session. Please contact Parkable for assistance"

Updated this week

What this means

This error appears when the Parkable app is unable to start a parking session. In most cases, this is related to a payment issue on your account.

If a previous payment has failed

  • New parking sessions cannot be started

  • Reservations will not turn into a parking session

How to fix it

Retry your payment method

  • There will be a failed payment banner on the home screen. Please follow the prompts to retry the payment then try starting a session again.

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