Trouble shooting
Tips and tricks
14 articles
My app says I'm "Out of Range" when I get to the gateWhat to check if you get the 'Out of Range" message
Session failed to startError message: "Sorry, we were unable to start your session. Please contact Parkable for assistance"
Car park support
Support
What happens when I report a vehicle in my space?Someone in your space? We'll help you find another
How much will my parking cost?Estimate the cost of a parking session before you start by using the pricing calculator in the Parkable app.
I've arrived at my carpark and someone is in my space, what do I do?Report another parker or change your allocated space
I've arrived at my car park and the app is telling me that it is full, how can I park?I've arrived at my car park and the app is telling me that it is full, however there are empty spaces avaliable
My car has been damaged while I was parkingWhat to do if something has happened to my car while parked in a Parkable carpark
I'm unable to open the gate, what do I do?Gate won't open, or showing an 'out of range' notification
How do I set up my preferred spaces?Select your preferred spaces in the Parkable app
My payment has failed, how do I fix this?How to retry your failed payment from your last session
I've received an email saying I'm parked in the wrong space.Smart space swapping
What is your contact phone number?24/7 local phone support
View car park maps and imagesFind more details on the car park in the Parkable app
Change your assigned parking spaceIf the space we've assigned you is too small, or not suitable you can select another space in the app